You'll receive a far more personal service from us, here in Oxford.
You're not a number. You're our neighbour, our friend, our valued community.
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Our purpose is to ensure that Oxford is living healthy & well. A reflection of our commitment is that we are the only General Practice that provides the Waimakariri District with PRIME responders & comprehensive health care Monday – Friday, with dedicated weekend and afterhours tele-health available on demand.
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Please be aware you will need to wait 5 - 7 days after returning your completed enrolment before being able to make an appointment at the practice; this allows us time to receive your medical information from your previous practice. This is important so our clinicians have all the relevant information about your health needs and care.
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Please note we use an Artificial Intelligence (AI) narration tool to help summarise notes from clinical interactions with us.
The AI narration tool, which is for note taking purposes only, enables us to have greater focus on your care.
Your medical information will remain private.
We will always ask permission to use the AI narration tool and you can refuse the use of the AI narration tool at any time before or during the consult.
PATIENT LOGIN
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Want to re-order prescriptions easily?
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Our free, online portal allows you to access many valuable resources and of course, a secure vault for storing your medical records. If you'd like this service, please ask one of our Receptionists to Register you.
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re-order
prescriptions
check
medical results
manage appointments
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Comprehensive Health care
Oxford, Canterbury.
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Clinic Hours 9am – 5pm Monday to Friday
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After hours:
We partner with Ka Ora and Practice Plus to provide same day virtual GP appointments for enrolled patients, as an extension of our regular medical centre team.
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Ka Ora Telecare is available weekdays in the evening and overnight with hours - 5pm to 8am , Weekends and Public Holidays – 24 Hours a Day
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Practice Plus is available weekdays until 10pm and weekends/public holidays 8am-8pm.
Click here to find out more and to register/book an appointment.
Appointments​
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Urgent? Explain your circumstances to our receptionist. We reserve urgent appointments qualified by a triage nurse.
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All emergencies will take priority and appointment times should be considered approximations and flexible.
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Late arrival – as a courtesy to other patients you may be asked to re-schedule your appointment.
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Non-arrival – please advise if possible if you are unable to attend your appointment. We may charge for the missed appointment if we haven't been informed at least 2 hours prior.
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Double appointments are required for:
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More than one person attending
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Multiple problems
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Insurance medicals
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70+ Drivers licence assessments (15 mins of this with the nurse).
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Ask the receptionist to advise you on the type of appointment that best suits you :)
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Repeat prescriptions
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Your doctor will know if you are unable to obtain these without a consultation.
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Please allow at least 48 hours before you wish to collect it.
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Remember a charge will be made (see our charges list).
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Accounts
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All visiting and new patients must pay prior to consultation with the doctor or nurse.
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Please pay at the time of consultation. An additional $5 charge is applicable if not paid on the same day.
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We do not run accounts, but if you have difficulty in making a payment, it is important to speak to our reception staff. They will do their best to assist you.
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Test Results
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The policy at Oxford Community Health Centre is that we will only inform you of abnormal test results.
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In the case of an abnormal test result we will make contact with you as soon as we are able, but please be aware that some tests can take up to three weeks to come back.
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Please ensure your contact details are up to date so that if we do need to contact you we have the correct information.
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You are welcome to ring the practice to check any result if you are concerned.
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AI in Primary Care
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​At Oxford Community Health Centre, we’re introducing Heidi AI, an advanced tool
designed to streamline notetaking during consultations. Here is what Heidi does and
its benefits:
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What is Heidi (AI)?
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Heidi is an AI assistant that helps healthcare professionals by automatically
documenting important aspects of your visit, such as symptoms, medical
history, and doctor’s recommendations. -
It works quietly in the background, ensuring smooth and efficient
appointments without disrupting your visit.
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Benefits of Using Heidi:
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More Focus on You: By taking over note-taking, Heidi allows healthcare1 providers to focus entirely on patient care and communication.
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Precision and Detail: Heidi ensures accurate and thorough documentation, improving diagnosis and treatment planning.
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Improved Efficiency: Reduces the time doctors spend on paperwork, leading to shorter waiting times and more focused care.
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Consistency in Care: Maintains complete and consistent medical records for better continuity of care, even if you see different healthcare providers.
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Privacy and Consent:
Your privacy is a top priority. If you prefer traditional notetaking instead of using
Heidi, simply let your doctor know, and they’ll accommodate your request.
For further details, you can ask your practitioner or nurse during your next visit.​
